“Charging infrastructure varies significantly by city, so we plan deployments around reliable access to fast charging and strategic partnerships. On the human side, EV-specific driver training and Operational discipline are critical to protect the vehicle health and ensure safety. We also rely heavily on centralized monitoring and standardized operating procedures to ensure uniform service quality as we expand into new locations.”
(by Abhinav Kalia, CEO and Co-founder at ARC Electric)
1. ARC Electric is positioned as India’s first dedicated B2B EV cab platform focused on corporate mobility. What market gap did you identify that inspired this business model, and how has that shaped your strategic priorities?
When we started, most EV mobility solutions were either consumer-focused or designed for fragmented fleet use, with limited reliability for corporate requirements. Corporates, however, need predictable service, centralized billing, compliance, safety standards, and consistent availability across cities. That gap between enterprise expectations and existing mobility offerings shaped ARC Electric’s B2B-first model. Our strategic priorities have therefore focused on city-level density, standardized service delivery, strong operational controls, and long-term corporate contracts rather than transactional ride demand. This approach allows us to design everything—from fleet deployment to driver training—specifically around enterprise mobility needs.
2. Your platform emphasizes being tech-driven with predictive pricing, unified operations, and real-time capabilities. How does your technology stack (e.g., AI or analytics) improve efficiency and reliability for corporate clients?
Technology plays a central role in managing large-scale EV operations efficiently. Our systems integrate real-time vehicle tracking, trip analytics, charging behavior, and maintenance data into a unified operations dashboard. This enables predictive maintenance, optimized routing, and better fleet utilization, which directly improves uptime and service reliability for clients. Predictive pricing models also help in offering stable, transparent costs to corporates, reducing fluctuations that are common in conventional mobility services. For enterprise customers, this translates into fewer service disruptions, better reporting, and more dependable daily operations.
3. Many corporations are under pressure to meet ESG goals. How does ARC Electric help clients quantify and report the carbon reduction or sustainability gains from switching to your EV services?
Corporate clients increasingly require measurable sustainability outcomes, not just intent. ARC Electric tracks trip-level data including distance covered and corresponding emissions avoided compared to conventional vehicles. This data is compiled into structured reports that clients can integrate into their ESG and sustainability disclosures. By offering auditable, usage-based carbon reduction metrics, we help organizations move from broad sustainability commitments to quantifiable impact reporting. As carbon accounting frameworks in India mature, such data will become even more critical for compliance and long-term sustainability planning.
4. With operations across major cities and at key airports already underway, what have been the biggest operational hurdles in scaling your fleet and service footprint, and how are you addressing them?
The biggest challenges in scaling are charging availability, driver readiness for EV operations, and maintaining consistent service standards across regions with different ecosystem maturity. Charging infrastructure varies significantly by city, so we plan deployments around reliable access to fast charging and strategic partnerships. On the human side, EV-specific driver training and operational discipline are critical to protect vehicle health and ensure safety. We also rely heavily on centralized monitoring and standardized operating procedures to ensure uniform service quality as we expand into new locations.
5. ARC Electric recently achieved profitability and significant year-on-year growth in FY25. What strategic decisions or business practices do you attribute most to reaching this milestone in a challenging EV landscape?
Profitability came from maintaining a strong focus on utilization, operational efficiency, and disciplined expansion. Rather than expanding aggressively without secured demand, we entered cities only after confirming corporate requirements and minimum utilization thresholds. Cost controls, predictive maintenance, and optimized charging strategies also helped improve fleet economics. By prioritizing long-term corporate contracts over short-term volume, we were able to stabilize revenues and manage expenses better, which is critical in capital-intensive EV operations.
6. The success of large-scale electric mobility depends not just on fleets but also on charging infrastructure, policy support, and ecosystem coordination. How do you see India’s EV ecosystem evolving, and what role do companies like ARC Electric play in accelerating this transition for corporate mobility?
India’s EV ecosystem is moving from pilot programs to scale-driven adoption, especially in the corporate and fleet segments. Policy support, improving charging networks, and falling battery costs are making EVs more commercially viable each year. Companies like ARC Electric play an enabling role by aggregating demand, ensuring fleet reliability, and giving corporates a turnkey solution to adopt electric mobility without operational complexity. Large B2B fleets also help justify further infrastructure investments, creating a virtuous cycle that accelerates adoption beyond early-stage deployments.
7. Looking ahead, what are the key innovations or service enhancements ARC Electric plans to introduce to stay ahead in the corporate EV mobility space over the next 2–3 years?
Over the next few years, the focus will be on deeper integration of fleet analytics, smarter charging optimization, and stronger ESG reporting tools for clients. We are also working on improving vehicle uptime through better battery health monitoring and predictive servicing models. From a service standpoint, expanding airport and intercity corporate mobility solutions will be a key growth area. The objective is to evolve from being a transport provider to a comprehensive corporate mobility partner that supports operational efficiency, compliance, and sustainability goals at scale.
